ART-IF IP Complaints Policy

Last updated: April 30, 2026

ART-IF respects intellectual property rights. This page covers how to submit a copyright takedown notice under the Digital Millennium Copyright Act ("DMCA"), how to submit a non-copyright IP complaint (trademark, rights of publicity, or other), what we do in response, and how we handle repeat infringement.

For content concerns that aren't about IP — for example, a likeness used without consent, or content that violates our Content Policy — see our Content Policy.

1. Overview

This page covers two related but distinct processes:

• Copyright complaints are governed by the federal Digital Millennium Copyright Act (17 U.S.C. §512). They follow a formal procedure with notice, counter-notice, and a statutory restoration window. Sections 2 through 8 cover this process.
• Non-copyright IP complaints — including trademark, rights of publicity, defamation, and similar — are evaluated on their facts under our Content Policy and Terms of Service. Section 9 covers how to submit these.

Both kinds of complaints go to the contact below.

2. Designated Agent

ART-IF's Designated Agent for receiving notifications of claimed infringement under 17 U.S.C. §512(c) is registered with the United States Copyright Office:

ART-IF DMCA Designated Agent 1631 NE Broadway St #423 Portland, OR 97232 United States Email: contact@art-if.com Phone: (503) 896-1716

US Copyright Office Designated Agent registration: DMCA-1072073 Public directory listing: https://www.copyright.gov/dmca-directory/

Notices that do not substantially comply with Section 3 may be ineffective and may delay our response.

3. How to submit a copyright takedown notice

To be effective under 17 U.S.C. §512(c)(3), your notice must be in writing and must include all of the following:

1. A physical or electronic signature of the copyright owner, or a person authorized to act on the copyright owner's behalf.
2. Identification of the copyrighted work claimed to have been infringed. If multiple works are covered by a single notice, a representative list of the works is acceptable.
3. Identification of the material claimed to be infringing that is to be removed or access to which is to be disabled, with information reasonably sufficient to allow us to locate the material — for example, the URL of the artwork on the Service, the order number, the product page where it appears, or the customer email associated with the upload.
4. Your contact information — name, address, telephone number, and email address.
5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Please send your notice to our Designated Agent listed in Section 2 by email or by mail. Email is faster.

4. What we do when we receive a valid notice

When we receive a notice that substantially complies with Section 3, we will:

1. Remove or disable access to the material identified in the notice.
2. Notify the user who uploaded the material that their content has been removed pursuant to a DMCA notice, and provide them with a copy of the notice (with your personal contact information included, as required by §512(g)(2)).
3. Inform that user of their right to submit a counter-notice under Section 5.
4. Record the takedown in our internal log for repeat-infringer tracking under Section 8.

We do not investigate the underlying merits of a DMCA dispute; that is a matter between the parties and, if necessary, the courts. Our role is procedural compliance with §512.

5. How to submit a counter-notice

If your content has been removed under Section 4 and you believe the removal was a mistake or misidentification, you may submit a counter-notice. To be effective under 17 U.S.C. §512(g)(3), your counter-notice must include all of the following:

1. Your physical or electronic signature.
2. Identification of the material that was removed and the location at which it appeared on the Service before it was removed (URL, order number, or other identifier).
3. A statement, made under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
4. Your name, address, and telephone number, along with a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or, if your address is outside the United States, the federal district court for the District of Oregon (the judicial district in which ART-IF's principal place of business is located), and that you will accept service of process from the person who provided the original takedown notice or that person's agent.

Send your counter-notice to our Designated Agent at contact@art-if.com or by mail to the address in Section 2.

6. What happens after a counter-notice

When we receive a counter-notice that substantially complies with Section 5, we will:

1. Promptly forward a copy to the person who submitted the original takedown notice.
2. Inform that person that we will restore the removed material in ten (10) to fourteen (14) business days after receiving the counter-notice unless we first receive notice that the original complainant has filed a court action seeking to restrain the user from engaging in the allegedly infringing activity.
3. If no court action is filed within that window, restore the material.

If a court action is filed, the material remains removed pending the outcome.

7. False claims

Knowingly submitting a false takedown notice or counter-notice is a violation of federal law. Under 17 U.S.C. §512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, may be liable for damages — including costs and attorneys' fees — incurred by the alleged infringer, the copyright owner, or by us.

Do not submit a notice or counter-notice in bad faith.

8. Repeat-infringer policy

We maintain and enforce a policy that provides for the termination of accounts of users who are repeat infringers, as required by 17 U.S.C. §512(i).

• An account that receives two (2) or more confirmed DMCA takedowns within a rolling twelve-month period will be terminated.
• A "confirmed" takedown is one that resulted in removal of material under Section 4 and that was not subsequently reversed by a successful counter-notice under Section 6 or by withdrawal by the complainant.
• Strikes apply per real person, not per account or per browser session. We deduplicate strikes across multiple accounts owned by the same person, including across normalized email variants and shared payment methods, to prevent strike evasion.
• We may terminate accounts for a single severe violation, regardless of strike count.
• We may terminate accounts for repeat patterns of trademark, rights-of-publicity, or other non-copyright violations under our Content Policy, in addition to copyright strikes.

This policy aligns with our print fulfillment partner's repeat-infringer policy. Termination is a separate matter from individual takedowns and counter-notices and does not depend on the user pursuing a counter-notice.

9. Trademark, rights-of-publicity, and other non-copyright IP claims

The DMCA covers copyright only. If your concern is one of the following, the DMCA process does not apply and you should send a written complaint to the contact in Section 2 (or studio@art-if.com) describing your claim:

• Trademark infringement — for example, a logo, brand name, or trade dress used in artwork on the Service.
• Right of publicity — unauthorized use of a person's name, likeness, voice, or other identifying attribute, particularly for celebrities and public figures.
• Defamation, false light, or invasion of privacy — content that makes a false statement of fact about an identifiable person, or otherwise depicts them in a way that violates privacy law.
• Other intellectual-property claims that do not fall under U.S. copyright law.

A written complaint should include:

1. Your name and contact information, including your relationship to the right being asserted (e.g., trademark owner, the person depicted, authorized representative).
2. Identification of the right at issue (e.g., the trademark registration number, the person whose likeness is at issue).
3. Identification of the specific content on the Service you are concerned about (URL, order number, or sufficient description for us to locate it).
4. The basis for your claim — what about the use violates your right.
5. A good-faith statement that the use is unauthorized.

We evaluate non-copyright IP claims under our Content Policy, our Terms of Service, and applicable law. We may remove content, decline to fulfill orders, or terminate accounts based on the facts of each claim. Unlike DMCA notices, non-copyright complaints do not have a statutory counter-notice procedure; we will, however, give the affected user a reasonable opportunity to respond before taking permanent action where it is appropriate to do so.

10. Changes to this policy

We may update this IP Complaints Policy from time to time. The most current version is always available at this URL. Material changes will be posted with a new "Last updated" date.

11. Contact

For DMCA notices, counter-notices, and other IP complaints:

ART-IF — DMCA Designated Agent 1631 NE Broadway St #423 Portland, OR 97232 contact@art-if.com (503) 896-1716

For all other questions: studio@art-if.com.